Payment Policy


Sam's Word has the option of applying late payment penalties at their discretion for any payment that has not been received by the specified payment date.

  • Balances not paid in full at completion of a project will incur a fee of 25%.
  • Balances carried over from month to month will incur a 5% monthly interest fee.

Late Notice Policy
48 (business) hours’ notice is required for all work completed by Sam's Word. Additional fees may apply for any requests needed within two business days.

Contact us immediately at regarding any projects needed within 2 business days.

Refund Policy
Sam's Word does not provide refunds for completed projects. Should a client ask Sam's Word to discontinue working on a project before it is completed, any deposits will be returned in full. Discount credit can be applied to projects at the approval of Sam's Word management.

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